We always aim to show high quality images and accurate dimensions on our website. However, most of our products are handmade by our partners. Due to the fact that manual work is unrepeatable and unique, we can’t guarantee that they are always exactly the same as depicted in the image. The nature of these products add to their charm and value.

You can view your invoice after the confirmation of payment.

It will contain details of your order including the following for your reference:

• Purchase Date
• Order number
• Order total
• Your billing & shipping address
• Shipping information
• Seller details
• Details of the items ordered including taxed amount if applicable
• Order total

We always make sure that we have more than enough stocks for all of our customers. However, please understand that for handmade and limited edition products , restocking may vary.

We always exert efforts to ensure that you receive your order as quickly and accurately as possible. Unfortunately, we are unable to cancel your order/s after you have placed it with us.

If you have other concerns, you may contact us at:

[email protected]

You may also chat with us via Facebook Messenger at: 

m.me/mokotar