Thank you for visiting Mokotar. We are an outdoor online store. Please read this Privacy Policy, providing consent to document in order to have permission to use our services.
Shipping Policy & Return Policy
Order Processing
We usually process your orders within 2-3 business days upon payment confirmation. In the case of personalized items, we will send you an email as soon as your items are ready for shipping.
Shipping Time
Orders usually arrive within 7-14 days after dispatch. However, please allow an additional 1-2 weeks for arrival due to Covid-19 delays or inclement weather.
Tracking
We will send you an email as soon as we ship your order. The shipment confirmation email will include the courier, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info.
Return Policy
In the event that you receive the wrong item or your order arrives damaged, please email us as soon as possible at [email protected]. Kindly include your order number to ensure quick processing.